Hazar Hamada stepped up into a roll under our Loading Dock during the University Shut Down to help be sure that mail for the Student Centers was still being received and delivered. She has been instrumental to developing new processes during the Pandemic to alert recipients of deliveries and be sure that we were following new protocols in alignment with University Standards. She has asked the right questions to help herself and others to be clear of all protocols and streamlining processes along the way. Because of her work, the Loading Dock and specifically the mail processes for Talley have adjusted for the better and these are things that we will keep in place for the future. She has done all of this voluntarily. Hazar has also done this with a smile on her face and been willing to make last-minute adjustments since she has become our Loading Dock Master backup. I think she epitomizes what being part of the pack looks like. Thank you Hazar Hamada!